RETURNS AND EXCHANGES
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 14 days after purchase for an exchange or refund. Merchandise received after 14 days will be subject to a 15% restocking charge. Merchandise received after 30 days will only be accepted at our discretion for an online store credit.
Gift item(s) that came with the order must be returned as well to avail of the refund. If not, the order will be awarded store credit instead of a refund.
We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.
Please note that shipping charges are non refundable.
Gypsy05.com merchandise purchased from other retailers, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
Please use the enclosed shipping label and keep the tracking number for your records. If a shipping label was not enclosed, contact Customer Service at 1-800-713-3121 or via email at email@example.com to have one sent to you. Please mark all returning items in addition to a given reason for returning or exchanging.
All returns and exchanges must be mailed to:
3200 Union Pacific Ave.
Los Angeles CA 90023
Credit card refund please note: Once your package has been received, your refund or exchange will be processed within 7-10 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card's next monthly billing cycle. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.
We will not charge any amount to your credit card until the item actually ships. You can cancel an order at any time prior to shipment, at no cost to you. To cancel your order please call our customer service department at 1-800-713-3121.